Effective Date: 18 March 2025

At Pack Leader University (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you provide while visiting our website, packleaderuniversity.com. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information when you visit our website or interact with our forms, including, but not limited to:

  • Name
  • Email address
  • Phone number

Additionally, we may collect non-personal data, such as cookies and analytics data.

2. How We Use Your Information

We use the information you provide to:

  • Communicate with you regarding our services.
  • Respond to inquiries or requests.
  • Provide information about our services, promotions, and events.
  • Improve our website and user experience.

3. Cookies and Tracking Technologies

Our website uses cookies, including marketing cookies and analytics cookies, to enhance your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences and gather information about your usage of the website.
We use the following types of cookies:

  • Essential Cookies: These are necessary for the website to function.
  • Analytics Cookies: We use Google Analytics to analyze website traffic and improve our services. Google Analytics collects data about how visitors interact with our site, including your IP address, browser type, and pages visited. For more information on Google Analytics’ privacy practices, please visit Google Analytics Privacy Policy.
  • Marketing Cookies: These cookies are used to deliver relevant advertising to you. We may use Google Ads to help promote our services.

By continuing to use our website, you consent to the use of these cookies. You can control cookie preferences through your browser settings, but please note that disabling cookies may impact your user experience.

4. Google Analytics and Google Ads

Our website uses Google Analytics and Google Ads to collect and analyze data about website traffic and to serve targeted ads. These tools may collect data such as your IP address, device information, and browsing behavior.

For more information on how Google collects and processes data, please refer to Google’s privacy policy: Google Privacy Policy.

You can opt out of Google’s use of cookies or device identifiers by visiting Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page. You can also control the use of device identifiers by using your device’s settings.

5. Data Sharing

We may share your personal information with third-party service providers who assist us in managing our website, processing customer inquiries, and managing the tools we use to operate our business. These service providers include, but are not limited to, website hosting services and CRM platforms. They are contractually obligated to keep your information confidential and only use it for the purposes we specify.

We do not sell, rent, or trade your personal information to third parties.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

7. Your Rights and Choices

You can opt out of receiving marketing emails or SMS messages by following the unsubscribe instructions included in each communication. However, please note that you may still receive transactional communications related to our services.

Depending on your place of residence, you may have the right to request access to, correction of, or deletion of your personal data. You can submit a request to us by emailing us at info@packleaderuniversity.com or calling (585) 639-4077

8. Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. When submitting information to our website, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Please be mindful of what information you include in any forms you submit on any website.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we update the Privacy Policy, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Pack Leader University
Email: info@packleaderuniversity.com